City of Casey

Welcome back to lap swimming!

June 5, 2020

Welcome back to lap swimming!

Please note that at this stage all other programs and services remain suspended.

The safety of our community is important so please expect to see strict social distancing measures when you arrive for your swim.

Important information:

  • There will be no showering and no change room use (please arrive in your bathers ready to swim). Toilets are not to be used as a change space. This includes after swimming is complete.
  • Swimming is strictly for 45 minutes from entry to the centre. There will be 10 minutes available to dry off and leave the centre after swimming.
  • Swimming will be available between 6am – 10am and 5pm – 8pm weekdays and 8am - 12 noon on weekends.
  • Lockers and water fountains will not be available for use. Please bring your own full drink bottle and refrain from bringing personal belongings with you.
  • Bookings are preferred online as we are limited to 20 patrons at any one time and cannot guarantee access to the centre.
  • Payment for online bookings is made when booking, however for phone bookings we can take payments over the phone or in centre if required. Please note that this may eat into your swim time.

Frequently Asked Questions

How can I attend lap swimming?

If you would like to come to the centre for a lap swim, you first need to book online on the lap swimming page on our website.

How can I book a lane for my lap swim?

Visit the lap swimming page on our website prior to attending the centre and follow the prompts to book. Bookings will open 48 hours prior and close one hour prior to each lap swim session. You can change your booking up to two hours prior to your start time. Payment is required in advance.

When I book online, does my data stay in Australia?

Yes. Your personal data captured by the online booking system Nabooki, is saved on a server situated in Australia.

Are any other swim areas, swim lessons or gym areas open?

No, not at this stage. Check the ‘reopening updates’ page on the ONE Casey website for the latest information.

How long do I have to swim?

Lap swimming times will be available on the ‘lap lanes’ page of this website. Once you have booked your lap swimming time, you will have one hour in the facility. You will have 45 minutes of swimming and 10 minutes time to collect your belongings and exit the centre. You must depart the centre prior to next session commencing. Please follow Lifeguard instructions who will advise you when it is time to leave the water, collect your belongings and proceed to the exit.

What safety measures are you taking to keep people safe?

Your safety and the safety of our staff remains our number one priority. To ensure our facility is COVID-safe and in line with the government’s health advice, we will be applying safety measures across all YMCA-managed facilities. You can find out more about our centre’s COVID-safe measures on the ‘reopening updates’ page.

What are there only three swimmers per lane?

The centre is taking direction from state government. We are provided with information relating to the easing of restrictions on specific activities, including public swimming pools. This means a maximum of three swimmers per lane is the restriction in place during this phase. Restrictions also outline (mandate) staff that need to be present.

What is the price for lap swimming?

You can find all our prices, on our ‘prices’ page.

Why do existing members need to pay for lap swimming?

All existing member accounts are currently on suspension and no direct debit payments are being made. As such membership fees are not being charged, we ask that during this period, everyone uses the facility on a per use (casual) basis.

Do I need to bring my multi-visit or membership card?

No, simply provide your name and booking confirmation at the front desk and we’ll do the rest.

How do I get into the centre?

Make your way to the main entry. You may be required to wait at the doors prior to your session start time. Please note that you will be temperature checked at entry and we ask that you use the hand sanitiser provided. Follow the floor markings and line up at the front desk, keeping 1.5 metres away from others.

Can I use the changing rooms?

No – unless it is necessary to use the toilet. You are required to arrive at the centre, ready to swim. A deck coat or warm towel are the quickest way to enter and leave the facility.

Why can't I use the Change Rooms?

The centre is taking direction from state government. We are provided with information relating to the easing of restrictions on specific activities, including public swimming pools. This means no use of changing rooms (unless it is necessary to use the toilet) is the restriction in place during this phase.

If I’m temperature checked and my temperature is 38 (or more) and I’m asked to leave will I get a refund?

Yes, we will provide you with a refund.

What happens if I refuse a temperature check?

Having your temperature checked is a condition of entry and we will have to ask you to leave the facility.

Why can't I stay the full hour swimming?

This is because we need a 15 minute buffer period to ensure the facility is COVID Safe. This time allows for the cleaning of toilets, pool hand rails and end of pool lanes. This buffer will also ensure there is no cross over of customers within the pool area.

How do I leave the centre?

Staff will provide direction and there will be signage to lead the way.